Privacy Policy
At Abinci (referred to as "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect Personal Information (as it is defined below) of our customers and users. It applies to all Personal Information collected by us on Abinci.ng, the Abinci mobile applications, and any other websites or mobile applications that link to this Policy, as well as during any written, electronic, and oral communications (collectively, the “Services”).
Abinci may collect Personal Information to help you place and receive orders and to improve the Abinci service. By accessing or using Abinci, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.
Information We Collect:
- Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
- Usage Information: We may collect information about how you interact with our platform, including your device information, IP address, browser type, pages visited, and the duration of your visit.
- Location Information: With your consent, we may collect and process information about your precise or approximate location to provide location-based services.
- Communications: We may collect information from your communications with us, including feedback, inquiries, and customer support requests.
How We Use Your Information
- Provide and Improve Services: We use your information to deliver and enhance our services, personalize your experience, and troubleshoot technical issues.
- Communications: We may use your contact information to communicate with you about your account, transactions, promotions, updates, and important notices.
- Analytics: We analyze user behaviour and preferences to understand trends, improve our services, and develop new features.
- Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
Information Sharing and Disclosure
- Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, marketing, conducting analytics, or providing customer support.
- Legal Compliance: We may disclose your information when required by law, subpoena, or other legal process, or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.
Information Retention and Deletion
Abinci requires information about its users in order to provide its services, and it retains this information for as long as your Abinci account remains active, with adequate notice if it ever becomes inactive. Users are always free to request the deletion of their accounts.
If, for instance, there is a pending transaction on your account or an unresolved claim or dispute, Abinci may not be able to delete your accounts. After the issue preventing deletion is resolved, Abinci will delete your account as previously said.
Your Choices and Rights
- Account Information: You may update or modify your account information at any time by accessing your account settings.
- Communication Preferences: You can opt out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.
- Data Access and Deletion: You have the right to request access to the personal information we hold about you and to request deletion of your data, subject to certain limitations under applicable law.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Abinci is not available to children under the age of 18, and we do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete such information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of Abinci after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.